Support
Frequently Asked Questions
Quick answers about gold and silver pricing, bullion trading, and jewelry manufacturing services.
How often do your live gold and silver prices update?+
Our price display is connected to a live feed and refreshes continuously through the day. If the feed drops, the site keeps the last valid rates and reconnects automatically.
Are the prices on the website final transaction prices?+
No. Website prices are indicative market rates. Final buy/sell quote is confirmed at counter based on live market move and product condition.
Do you buy customer gold jewellery?+
Yes. We can evaluate customer gold and provide a quote based on purity, weight, and live market rate.
Do you also buy and sell silver?+
Yes. We buy and sell silver products as well, including bullion bars and coins, based on live market pricing.
Do I need an appointment to visit your shop?+
No appointment is required for normal hours. You can also message on WhatsApp first for faster assistance.
What purity options are available for gold and silver?+
For gold, common options include 24K, 22K, 21K, 18K, 14K, and 10K. For silver, we commonly handle fine silver for bullion and 925 sterling for jewelry work.
How is silver price calculated in AED?+
Silver follows the live international market rate, then converts to AED and per-gram value. Final transaction quote is confirmed at counter at booking time.
Do you offer CAM printing and casting?+
Yes. We provide CAM 3D wax printing and casting services, including end-to-end support from design file to finished metal piece.
What is your CAM printing turnaround time?+
Standard CAM printing turnaround is around 24 hours, depending on file quality and order volume.
What is your casting turnaround time?+
Standard casting turnaround is usually 24 to 48 hours, based on complexity and quantity.
Do you cast silver jewellery too?+
Yes. Along with gold casting, we provide silver casting, including 925 sterling, depending on your design and production needs.
Where is your showroom located?+
Shop No. 4, Opposite Women's Museum, Al Dhagaya, Deira Gold Souq, Dubai, UAE.
How can I contact Saqlain Bullion quickly?+
The fastest way is WhatsApp on +971 50 919 3503 during business hours.
Need a Quick Valuation?
Message us on WhatsApp for live quote support, purity guidance, or service questions.